Confidentiality declaration

We would like to let you know what personal data is processed when using our balance-express.com online store. This declaration informs you how we use your visitor data from our online shop.

As a registered user, you have many additional functions that are not available to guest users. In order for you to be able to use these functions, it is necessary that we save and process your data. Therefore, we ask you to give your consent to the storage and processing of your data when registering as a user of our online store.

Of course, you can also place orders in our webshop as a guest without registration and without consent.

The categories of personal data that we process depend on how you use our services. We use your personal data in order to provide our online services in accordance with your preferences, to process your requests, to contact you about products and services that may be of interest to you.

All personal data is processed in accordance with current data protection legislation. We only disclose your personal data to third parties who help us provide you with the services you want. With your consent, we also use cookies for statistical and performance analysis.

You can intervene directly on your data on your customer account, or you can update your account information by contacting our Customer Service team by clicking here.

What is a cookie ?

A cookie is an alphanumeric identification signal sent by the servers you visit and which is stored on a computer, tablet or mobile when you browse a website. The purpose of cookies is to make your navigation smoother and allow you to benefit from certain features of our website. The cookies stored by us do not recognize you personally as an individual; No data important for security or concerning addresses is stored in the cookies; they only recognize the device you are using. Cookies do not harm your device. Our desire at balance-express.com is to save you time by making your internet browsing easier: in fact, a site that does not use cookies cannot retain your data and you will be asked for it on each visit!

What are these cookies used for?

There are different types of cookies on our site with different purposes: Identify you when you connect to our site. This allows us not to ask you for each order for your username and password, or to remind you of the choices you have made on our website (for example your display preferences on the balance-express.com results page) or to personalize the content of our site (remind you of the last products consulted, offer you a personalized selection of products, etc.). Keep track of the products registered in your shopping cart. Prevent fraudulent activity. Improve security. Perform research and diagnostics to improve balance-express.com content, products and services.

Manage my cookies?

You can deactivate cookies through your browser settings. For more information, please refer to the online help for your browsers. In order for you to benefit from all the advantages of our website, we recommend that you accept cookies.

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